Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22026
VM0022026Goldmember22026@example.test · +601110022026 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,778
Current loyalty balance
Lifetime Spend
RM 4,723
Across 39 visits
Total Visits
39
Since 2024-06-01
Average Order Value
RM 153
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
176d
2026-04-16
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,778 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 12
Outlet purchase
2026-04-04 · Member activity · RM 114.75
App session
2026-03-23 · OPLUMO Outlet 12
Points credited
2026-03-11 · Member activity · RM 130.05
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 12
Outlet purchase
2026-02-15 · Member activity · RM 145.35
Points credited
2026-02-03 · OPLUMO Outlet 12
Outlet purchase
2026-01-22 · Member activity · RM 160.65