Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 22018
VM0022018Membermember22018@example.test · +601110022018 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted Out
Points Balance
571
Current loyalty balance
Lifetime Spend
RM 715
Across 5 visits
Total Visits
5
Since 2026-04-17
Average Order Value
RM 149
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
103d
2026-06-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
571 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-28 · OPLUMO Outlet 4
Outlet purchase
2026-06-16 · Member activity · RM 111.75
App session
2026-06-04 · OPLUMO Outlet 4
Points credited
2026-05-23 · Member activity · RM 126.65
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 4
Outlet purchase
2026-04-29 · Member activity · RM 141.55
Points credited
2026-04-17 · OPLUMO Outlet 4
Outlet purchase
2026-04-05 · Member activity · RM 156.45