Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 22014
VM0022014Silvermember22014@example.test · +601110022014 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted Out
Points Balance
1,984
Current loyalty balance
Lifetime Spend
RM 2,481
Across 16 visits
Total Visits
16
Since 2025-12-24
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,984 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 17
Outlet purchase
2026-09-08 · Member activity · RM 122.25
App session
2026-08-27 · OPLUMO Outlet 17
Points credited
2026-08-15 · Member activity · RM 138.55
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 17
Outlet purchase
2026-07-22 · Member activity · RM 154.85
Points credited
2026-07-10 · OPLUMO Outlet 17
Outlet purchase
2026-06-28 · Member activity · RM 171.15