Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02201
VM0002201Goldmember2201@example.test · +601110002201 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,910
Current loyalty balance
Lifetime Spend
RM 4,888
Across 44 visits
Total Visits
44
Since 2024-08-18
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
8d
2026-10-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,910 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 9
Outlet purchase
2026-09-19 · Member activity · RM 99.75
App session
2026-09-07 · OPLUMO Outlet 9
Points credited
2026-08-26 · Member activity · RM 113.05
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 9
Outlet purchase
2026-08-02 · Member activity · RM 126.35
Points credited
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 139.65