Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 22008
VM0022008Membermember22008@example.test · +601110022008 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted Out
Points Balance
742
Current loyalty balance
Lifetime Spend
RM 928
Across 14 visits
Total Visits
14
Since 2025-09-22
Average Order Value
RM 86
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
742 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 11
Outlet purchase
2026-05-02 · Member activity · RM 64.50
App session
2026-04-20 · OPLUMO Outlet 11
Points credited
2026-04-08 · Member activity · RM 73.10
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 11
Outlet purchase
2026-03-15 · Member activity · RM 81.70
Points credited
2026-03-03 · OPLUMO Outlet 11
Outlet purchase
2026-02-19 · Member activity · RM 90.30