Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 00022
VM0000022Silvermember22@example.test · +601110000022 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted Out
Points Balance
2,034
Current loyalty balance
Lifetime Spend
RM 2,544
Across 14 visits
Total Visits
14
Since 2025-09-12
Average Order Value
RM 175
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
158d
2026-05-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,034 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 6
Outlet purchase
2026-04-22 · Member activity · RM 131.25
App session
2026-04-10 · OPLUMO Outlet 6
Points credited
2026-03-29 · Member activity · RM 148.75
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 6
Outlet purchase
2026-03-05 · Member activity · RM 166.25
Points credited
2026-02-21 · OPLUMO Outlet 6
Outlet purchase
2026-02-09 · Member activity · RM 183.75