Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 21970
VM0021970Goldmember21970@example.test · +601110021970 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,994
Current loyalty balance
Lifetime Spend
RM 3,743
Across 44 visits
Total Visits
44
Since 2024-04-24
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
124d
2026-06-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,994 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-07 · OPLUMO Outlet 7
Outlet purchase
2026-05-26 · Member activity · RM 60.75
App session
2026-05-14 · OPLUMO Outlet 7
Points credited
2026-05-02 · Member activity · RM 68.85
Win-back campaign delivered
2026-04-20 · OPLUMO Outlet 7
Outlet purchase
2026-04-08 · Member activity · RM 76.95
Points credited
2026-03-27 · OPLUMO Outlet 7
Outlet purchase
2026-03-15 · Member activity · RM 85.05