Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02197
VM0002197Membermember2197@example.test · +601110002197 · Preferred outlet: OPLUMO Outlet 5
New JoinerHigh Value
Consent Status
Opted In
Points Balance
141
Current loyalty balance
Lifetime Spend
RM 177
Across 2 visits
Total Visits
2
Since 2026-09-20
Average Order Value
RM 115
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
1d
2026-10-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
141 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 5
Outlet purchase
2026-09-26 · Member activity · RM 86.25
App session
2026-09-14 · OPLUMO Outlet 5
Points credited
2026-09-02 · Member activity · RM 97.75
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 5
Outlet purchase
2026-08-09 · Member activity · RM 109.25
Points credited
2026-07-28 · OPLUMO Outlet 5
Outlet purchase
2026-07-16 · Member activity · RM 120.75