Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 21967
VM0021967Membermember21967@example.test · +601110021967 · Preferred outlet: OPLUMO Outlet 4
Birthday SoonLunch
Consent Status
Opted Out
Points Balance
83
Current loyalty balance
Lifetime Spend
RM 104
Across 1 visits
Total Visits
1
Since 2026-09-14
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
7d
2026-10-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
83 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 4
Outlet purchase
2026-09-20 · Member activity · RM 75.75
App session
2026-09-08 · OPLUMO Outlet 4
Points credited
2026-08-27 · Member activity · RM 85.85
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 4
Outlet purchase
2026-08-03 · Member activity · RM 95.95
Points credited
2026-07-22 · OPLUMO Outlet 4
Outlet purchase
2026-07-10 · Member activity · RM 106.05