Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21942
VM0021942Goldmember21942@example.test · +601110021942 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted In
Points Balance
2,764
Current loyalty balance
Lifetime Spend
RM 3,456
Across 26 visits
Total Visits
26
Since 2025-01-29
Average Order Value
RM 145
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,764 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 13
Outlet purchase
2026-04-12 · Member activity · RM 108.75
App session
2026-03-31 · OPLUMO Outlet 13
Points credited
2026-03-19 · Member activity · RM 123.25
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 13
Outlet purchase
2026-02-23 · Member activity · RM 137.75
Points credited
2026-02-11 · OPLUMO Outlet 13
Outlet purchase
2026-01-30 · Member activity · RM 152.25