Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21936
VM0021936Membermember21936@example.test · +601110021936 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
274
Current loyalty balance
Lifetime Spend
RM 343
Across 11 visits
Total Visits
11
Since 2026-03-02
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
41d
2026-08-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
274 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 7
Outlet purchase
2026-08-17 · Member activity · RM 22.50
App session
2026-08-05 · OPLUMO Outlet 7
Points credited
2026-07-24 · Member activity · RM 25.50
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 7
Outlet purchase
2026-06-30 · Member activity · RM 28.50
Points credited
2026-06-18 · OPLUMO Outlet 7
Outlet purchase
2026-06-06 · Member activity · RM 31.50