Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21933
VM0021933Silvermember21933@example.test · +601110021933 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,275
Current loyalty balance
Lifetime Spend
RM 1,594
Across 16 visits
Total Visits
16
Since 2025-12-17
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,275 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 4
Outlet purchase
2026-09-01 · Member activity · RM 75.75
App session
2026-08-20 · OPLUMO Outlet 4
Points credited
2026-08-08 · Member activity · RM 85.85
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 4
Outlet purchase
2026-07-15 · Member activity · RM 95.95
Points credited
2026-07-03 · OPLUMO Outlet 4
Outlet purchase
2026-06-21 · Member activity · RM 106.05