Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 21932
VM0021932Goldmember21932@example.test · +601110021932 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,095
Current loyalty balance
Lifetime Spend
RM 5,119
Across 39 visits
Total Visits
39
Since 2024-11-12
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
12d
2026-09-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,095 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-27 · OPLUMO Outlet 3
Outlet purchase
2026-09-15 · Member activity · RM 105.00
App session
2026-09-03 · OPLUMO Outlet 3
Points credited
2026-08-22 · Member activity · RM 119.00
Win-back campaign delivered
2026-08-10 · OPLUMO Outlet 3
Outlet purchase
2026-07-29 · Member activity · RM 133.00
Points credited
2026-07-17 · OPLUMO Outlet 3
Outlet purchase
2026-07-05 · Member activity · RM 147.00