Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21918
VM0021918Membermember21918@example.test · +601110021918 · Preferred outlet: OPLUMO Outlet 6
App UserFamily
Consent Status
Opted In
Points Balance
829
Current loyalty balance
Lifetime Spend
RM 1,037
Across 10 visits
Total Visits
10
Since 2025-12-17
Average Order Value
RM 88
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
134d
2026-05-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
829 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 6
Outlet purchase
2026-05-16 · Member activity · RM 66.00
App session
2026-05-04 · OPLUMO Outlet 6
Points credited
2026-04-22 · Member activity · RM 74.80
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 6
Outlet purchase
2026-03-29 · Member activity · RM 83.60
Points credited
2026-03-17 · OPLUMO Outlet 6
Outlet purchase
2026-03-05 · Member activity · RM 92.40