Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02190
VM0002190Platinummember2190@example.test · +601110002190 · Preferred outlet: OPLUMO Outlet 15
App UserFamily
Consent Status
Opted In
Points Balance
6,966
Current loyalty balance
Lifetime Spend
RM 8,708
Across 45 visits
Total Visits
45
Since 2024-07-09
Average Order Value
RM 176
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
30d
2026-09-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,966 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-09 · OPLUMO Outlet 15
Outlet purchase
2026-08-28 · Member activity · RM 132.00
App session
2026-08-16 · OPLUMO Outlet 15
Points credited
2026-08-04 · Member activity · RM 149.60
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 15
Outlet purchase
2026-07-11 · Member activity · RM 167.20
Points credited
2026-06-29 · OPLUMO Outlet 15
Outlet purchase
2026-06-17 · Member activity · RM 184.80