Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21888
VM0021888Membermember21888@example.test · +601110021888 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
51
Current loyalty balance
Lifetime Spend
RM 65
Across 2 visits
Total Visits
2
Since 2026-05-16
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
51 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 10
Outlet purchase
2026-05-22 · Member activity · RM 26.25
App session
2026-05-10 · OPLUMO Outlet 10
Points credited
2026-04-28 · Member activity · RM 29.75
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 10
Outlet purchase
2026-04-04 · Member activity · RM 33.25
Points credited
2026-03-23 · OPLUMO Outlet 10
Outlet purchase
2026-03-11 · Member activity · RM 36.75