Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21885
VM0021885Membermember21885@example.test · +601110021885 · Preferred outlet: OPLUMO Outlet 7
New JoinerHigh Value
Consent Status
Opted In
Points Balance
113
Current loyalty balance
Lifetime Spend
RM 142
Across 1 visits
Total Visits
1
Since 2026-08-15
Average Order Value
RM 134
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
37d
2026-09-02
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
113 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-02 · OPLUMO Outlet 7
Outlet purchase
2026-08-21 · Member activity · RM 100.50
App session
2026-08-09 · OPLUMO Outlet 7
Points credited
2026-07-28 · Member activity · RM 113.90
Win-back campaign delivered
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 127.30
Points credited
2026-06-22 · OPLUMO Outlet 7
Outlet purchase
2026-06-10 · Member activity · RM 140.70