Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21873
VM0021873Goldmember21873@example.test · +601110021873 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
3,518
Current loyalty balance
Lifetime Spend
RM 4,398
Across 40 visits
Total Visits
40
Since 2024-07-25
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,518 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 12
Outlet purchase
2026-06-15 · Member activity · RM 85.50
App session
2026-06-03 · OPLUMO Outlet 12
Points credited
2026-05-22 · Member activity · RM 96.90
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 12
Outlet purchase
2026-04-28 · Member activity · RM 108.30
Points credited
2026-04-16 · OPLUMO Outlet 12
Outlet purchase
2026-04-04 · Member activity · RM 119.70