Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21870
VM0021870Goldmember21870@example.test · +601110021870 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
2,403
Current loyalty balance
Lifetime Spend
RM 3,004
Across 37 visits
Total Visits
37
Since 2024-08-23
Average Order Value
RM 72
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
129d
2026-06-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,403 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-02 · OPLUMO Outlet 9
Outlet purchase
2026-05-21 · Member activity · RM 54.00
App session
2026-05-09 · OPLUMO Outlet 9
Points credited
2026-04-27 · Member activity · RM 61.20
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 9
Outlet purchase
2026-04-03 · Member activity · RM 68.40
Points credited
2026-03-22 · OPLUMO Outlet 9
Outlet purchase
2026-03-10 · Member activity · RM 75.60