Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02186
VM0002186Membermember2186@example.test · +601110002186 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
515
Current loyalty balance
Lifetime Spend
RM 645
Across 20 visits
Total Visits
20
Since 2025-10-25
Average Order Value
RM 31
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
7d
2026-10-02
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
515 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-02 · OPLUMO Outlet 11
Outlet purchase
2026-09-20 · Member activity · RM 23.25
App session
2026-09-08 · OPLUMO Outlet 11
Points credited
2026-08-27 · Member activity · RM 26.35
Win-back campaign delivered
2026-08-15 · OPLUMO Outlet 11
Outlet purchase
2026-08-03 · Member activity · RM 29.45
Points credited
2026-07-22 · OPLUMO Outlet 11
Outlet purchase
2026-07-10 · Member activity · RM 32.55