Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21852
VM0021852Silvermember21852@example.test · +601110021852 · Preferred outlet: OPLUMO Outlet 8
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
2,275
Current loyalty balance
Lifetime Spend
RM 2,844
Across 26 visits
Total Visits
26
Since 2025-07-15
Average Order Value
RM 101
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,275 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 8
Outlet purchase
2026-09-26 · Member activity · RM 75.75
App session
2026-09-14 · OPLUMO Outlet 8
Points credited
2026-09-02 · Member activity · RM 85.85
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 8
Outlet purchase
2026-08-09 · Member activity · RM 95.95
Points credited
2026-07-28 · OPLUMO Outlet 8
Outlet purchase
2026-07-16 · Member activity · RM 106.05