Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21846
VM0021846Membermember21846@example.test · +601110021846 · Preferred outlet: OPLUMO Outlet 2
App UserFamily
Consent Status
Opted In
Points Balance
564
Current loyalty balance
Lifetime Spend
RM 706
Across 14 visits
Total Visits
14
Since 2025-11-04
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
105d
2026-06-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
564 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 2
Outlet purchase
2026-06-14 · Member activity · RM 44.25
App session
2026-06-02 · OPLUMO Outlet 2
Points credited
2026-05-21 · Member activity · RM 50.15
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 2
Outlet purchase
2026-04-27 · Member activity · RM 56.05
Points credited
2026-04-15 · OPLUMO Outlet 2
Outlet purchase
2026-04-03 · Member activity · RM 61.95