Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21840
VM0021840Silvermember21840@example.test · +601110021840 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
1,411
Current loyalty balance
Lifetime Spend
RM 1,764
Across 28 visits
Total Visits
28
Since 2025-01-02
Average Order Value
RM 76
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
159d
2026-05-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,411 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-03 · OPLUMO Outlet 13
Outlet purchase
2026-04-21 · Member activity · RM 57.00
App session
2026-04-09 · OPLUMO Outlet 13
Points credited
2026-03-28 · Member activity · RM 64.60
Win-back campaign delivered
2026-03-16 · OPLUMO Outlet 13
Outlet purchase
2026-03-04 · Member activity · RM 72.20
Points credited
2026-02-20 · OPLUMO Outlet 13
Outlet purchase
2026-02-08 · Member activity · RM 79.80