Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 21833
VM0021833Silvermember21833@example.test · +601110021833 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,548
Current loyalty balance
Lifetime Spend
RM 1,936
Across 32 visits
Total Visits
32
Since 2024-12-23
Average Order Value
RM 67
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,548 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 6
Outlet purchase
2026-06-22 · Member activity · RM 50.25
App session
2026-06-10 · OPLUMO Outlet 6
Points credited
2026-05-29 · Member activity · RM 56.95
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 6
Outlet purchase
2026-05-05 · Member activity · RM 63.65
Points credited
2026-04-23 · OPLUMO Outlet 6
Outlet purchase
2026-04-11 · Member activity · RM 70.35