Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21810
VM0021810Goldmember21810@example.test · +601110021810 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,076
Current loyalty balance
Lifetime Spend
RM 3,845
Across 32 visits
Total Visits
32
Since 2024-11-17
Average Order Value
RM 124
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
133d
2026-05-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,076 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 17
Outlet purchase
2026-05-17 · Member activity · RM 93.00
App session
2026-05-05 · OPLUMO Outlet 17
Points credited
2026-04-23 · Member activity · RM 105.40
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 17
Outlet purchase
2026-03-30 · Member activity · RM 117.80
Points credited
2026-03-18 · OPLUMO Outlet 17
Outlet purchase
2026-03-06 · Member activity · RM 130.20