Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 21790
VM0021790Goldmember21790@example.test · +601110021790 · Preferred outlet: OPLUMO Outlet 14
App UserFamily
Consent Status
Opted In
Points Balance
3,322
Current loyalty balance
Lifetime Spend
RM 4,153
Across 23 visits
Total Visits
23
Since 2025-06-03
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
97d
2026-07-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,322 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 14
Outlet purchase
2026-06-22 · Member activity · RM 110.25
App session
2026-06-10 · OPLUMO Outlet 14
Points credited
2026-05-29 · Member activity · RM 124.95
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 14
Outlet purchase
2026-05-05 · Member activity · RM 139.65
Points credited
2026-04-23 · OPLUMO Outlet 14
Outlet purchase
2026-04-11 · Member activity · RM 154.35