Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 21778
VM0021778Membermember21778@example.test · +601110021778 · Preferred outlet: OPLUMO Outlet 2
LunchNew Joiner
Consent Status
Opted In
Points Balance
166
Current loyalty balance
Lifetime Spend
RM 208
Across 1 visits
Total Visits
1
Since 2026-04-01
Average Order Value
RM 177
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
173d
2026-04-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
166 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-19 · OPLUMO Outlet 2
Outlet purchase
2026-04-07 · Member activity · RM 132.75
App session
2026-03-26 · OPLUMO Outlet 2
Points credited
2026-03-14 · Member activity · RM 150.45
Win-back campaign delivered
2026-03-02 · OPLUMO Outlet 2
Outlet purchase
2026-02-18 · Member activity · RM 168.15
Points credited
2026-02-06 · OPLUMO Outlet 2
Outlet purchase
2026-01-25 · Member activity · RM 185.85