Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 21745
VM0021745Goldmember21745@example.test · +601110021745 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
3,567
Current loyalty balance
Lifetime Spend
RM 4,459
Across 37 visits
Total Visits
37
Since 2024-12-27
Average Order Value
RM 117
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,567 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 3
Outlet purchase
2026-09-24 · Member activity · RM 87.75
App session
2026-09-12 · OPLUMO Outlet 3
Points credited
2026-08-31 · Member activity · RM 99.45
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 3
Outlet purchase
2026-08-07 · Member activity · RM 111.15
Points credited
2026-07-26 · OPLUMO Outlet 3
Outlet purchase
2026-07-14 · Member activity · RM 122.85