Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21732
VM0021732Goldmember21732@example.test · +601110021732 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
4,301
Current loyalty balance
Lifetime Spend
RM 5,377
Across 33 visits
Total Visits
33
Since 2025-02-24
Average Order Value
RM 146
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
16d
2026-09-23
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,301 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-23 · OPLUMO Outlet 7
Outlet purchase
2026-09-11 · Member activity · RM 109.50
App session
2026-08-30 · OPLUMO Outlet 7
Points credited
2026-08-18 · Member activity · RM 124.10
Win-back campaign delivered
2026-08-06 · OPLUMO Outlet 7
Outlet purchase
2026-07-25 · Member activity · RM 138.70
Points credited
2026-07-13 · OPLUMO Outlet 7
Outlet purchase
2026-07-01 · Member activity · RM 153.30