Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21720
VM0021720Membermember21720@example.test · +601110021720 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
670
Current loyalty balance
Lifetime Spend
RM 838
Across 10 visits
Total Visits
10
Since 2025-11-18
Average Order Value
RM 99
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
163d
2026-04-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
670 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 12
Outlet purchase
2026-04-17 · Member activity · RM 74.25
App session
2026-04-05 · OPLUMO Outlet 12
Points credited
2026-03-24 · Member activity · RM 84.15
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 12
Outlet purchase
2026-02-28 · Member activity · RM 94.05
Points credited
2026-02-16 · OPLUMO Outlet 12
Outlet purchase
2026-02-04 · Member activity · RM 103.95