Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 00217
VM0000217Silvermember217@example.test · +601110000217 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
1,105
Current loyalty balance
Lifetime Spend
RM 1,382
Across 13 visits
Total Visits
13
Since 2025-12-01
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,105 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 14
Outlet purchase
2026-06-23 · Member activity · RM 82.50
App session
2026-06-11 · OPLUMO Outlet 14
Points credited
2026-05-30 · Member activity · RM 93.50
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 14
Outlet purchase
2026-05-06 · Member activity · RM 104.50
Points credited
2026-04-24 · OPLUMO Outlet 14
Outlet purchase
2026-04-12 · Member activity · RM 115.50