Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 21691
VM0021691Membermember21691@example.test · +601110021691 · Preferred outlet: OPLUMO Outlet 17
WeekendApp User
Consent Status
Opted Out
Points Balance
355
Current loyalty balance
Lifetime Spend
RM 445
Across 11 visits
Total Visits
11
Since 2026-03-17
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
355 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 17
Outlet purchase
2026-09-01 · Member activity · RM 36.00
App session
2026-08-20 · OPLUMO Outlet 17
Points credited
2026-08-08 · Member activity · RM 40.80
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 17
Outlet purchase
2026-07-15 · Member activity · RM 45.60
Points credited
2026-07-03 · OPLUMO Outlet 17
Outlet purchase
2026-06-21 · Member activity · RM 50.40