Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02161
VM0002161Membermember2161@example.test · +601110002161 · Preferred outlet: OPLUMO Outlet 3
FamilyDelivery
Consent Status
Opted In
Points Balance
556
Current loyalty balance
Lifetime Spend
RM 696
Across 12 visits
Total Visits
12
Since 2026-03-10
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
15d
2026-09-24
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
556 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 3
Outlet purchase
2026-09-12 · Member activity · RM 53.25
App session
2026-08-31 · OPLUMO Outlet 3
Points credited
2026-08-19 · Member activity · RM 60.35
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 3
Outlet purchase
2026-07-26 · Member activity · RM 67.45
Points credited
2026-07-14 · OPLUMO Outlet 3
Outlet purchase
2026-07-02 · Member activity · RM 74.55