Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02160
VM0002160Goldmember2160@example.test · +601110002160 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
3,275
Current loyalty balance
Lifetime Spend
RM 4,094
Across 23 visits
Total Visits
23
Since 2025-08-14
Average Order Value
RM 178
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,275 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 2
Outlet purchase
2026-09-02 · Member activity · RM 133.50
App session
2026-08-21 · OPLUMO Outlet 2
Points credited
2026-08-09 · Member activity · RM 151.30
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 2
Outlet purchase
2026-07-16 · Member activity · RM 169.10
Points credited
2026-07-04 · OPLUMO Outlet 2
Outlet purchase
2026-06-22 · Member activity · RM 186.90