Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02158
VM0002158Platinummember2158@example.test · +601110002158 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
5,073
Current loyalty balance
Lifetime Spend
RM 6,342
Across 45 visits
Total Visits
45
Since 2024-04-26
Average Order Value
RM 138
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
104d
2026-06-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,073 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-27 · OPLUMO Outlet 17
Outlet purchase
2026-06-15 · Member activity · RM 103.50
App session
2026-06-03 · OPLUMO Outlet 17
Points credited
2026-05-22 · Member activity · RM 117.30
Win-back campaign delivered
2026-05-10 · OPLUMO Outlet 17
Outlet purchase
2026-04-28 · Member activity · RM 131.10
Points credited
2026-04-16 · OPLUMO Outlet 17
Outlet purchase
2026-04-04 · Member activity · RM 144.90