Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 21577
VM0021577Silvermember21577@example.test · +601110021577 · Preferred outlet: OPLUMO Outlet 5
FamilyDelivery
Consent Status
Opted In
Points Balance
1,562
Current loyalty balance
Lifetime Spend
RM 1,953
Across 14 visits
Total Visits
14
Since 2026-02-12
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
5d
2026-10-04
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,562 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-04 · OPLUMO Outlet 5
Outlet purchase
2026-09-22 · Member activity · RM 105.75
App session
2026-09-10 · OPLUMO Outlet 5
Points credited
2026-08-29 · Member activity · RM 119.85
Win-back campaign delivered
2026-08-17 · OPLUMO Outlet 5
Outlet purchase
2026-08-05 · Member activity · RM 133.95
Points credited
2026-07-24 · OPLUMO Outlet 5
Outlet purchase
2026-07-12 · Member activity · RM 148.05