Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02157
VM0002157Goldmember2157@example.test · +601110002157 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted In
Points Balance
3,985
Current loyalty balance
Lifetime Spend
RM 4,982
Across 41 visits
Total Visits
41
Since 2024-04-24
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,985 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 16
Outlet purchase
2026-04-02 · Member activity · RM 112.50
App session
2026-03-21 · OPLUMO Outlet 16
Points credited
2026-03-09 · Member activity · RM 127.50
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 16
Outlet purchase
2026-02-13 · Member activity · RM 142.50
Points credited
2026-02-01 · OPLUMO Outlet 16
Outlet purchase
2026-01-20 · Member activity · RM 157.50