Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02156
VM0002156Platinummember2156@example.test · +601110002156 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,163
Current loyalty balance
Lifetime Spend
RM 6,455
Across 40 visits
Total Visits
40
Since 2024-10-11
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,163 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 15
Outlet purchase
2026-09-01 · Member activity · RM 105.00
App session
2026-08-20 · OPLUMO Outlet 15
Points credited
2026-08-08 · Member activity · RM 119.00
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 15
Outlet purchase
2026-07-15 · Member activity · RM 133.00
Points credited
2026-07-03 · OPLUMO Outlet 15
Outlet purchase
2026-06-21 · Member activity · RM 147.00