Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 21530
VM0021530Silvermember21530@example.test · +601110021530 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,160
Current loyalty balance
Lifetime Spend
RM 2,700
Across 21 visits
Total Visits
21
Since 2025-09-01
Average Order Value
RM 125
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
43d
2026-08-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,160 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 9
Outlet purchase
2026-08-15 · Member activity · RM 93.75
App session
2026-08-03 · OPLUMO Outlet 9
Points credited
2026-07-22 · Member activity · RM 106.25
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 9
Outlet purchase
2026-06-28 · Member activity · RM 118.75
Points credited
2026-06-16 · OPLUMO Outlet 9
Outlet purchase
2026-06-04 · Member activity · RM 131.25