Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 21514
VM0021514Silvermember21514@example.test · +601110021514 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,130
Current loyalty balance
Lifetime Spend
RM 1,413
Across 9 visits
Total Visits
9
Since 2025-11-20
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
179d
2026-04-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,130 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 10
Outlet purchase
2026-04-01 · Member activity · RM 94.50
App session
2026-03-20 · OPLUMO Outlet 10
Points credited
2026-03-08 · Member activity · RM 107.10
Win-back campaign delivered
2026-02-24 · OPLUMO Outlet 10
Outlet purchase
2026-02-12 · Member activity · RM 119.70
Points credited
2026-01-31 · OPLUMO Outlet 10
Outlet purchase
2026-01-19 · Member activity · RM 132.30