Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02148
VM0002148Membermember2148@example.test · +601110002148 · Preferred outlet: OPLUMO Outlet 7
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
277
Current loyalty balance
Lifetime Spend
RM 347
Across 7 visits
Total Visits
7
Since 2026-06-04
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
277 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 7
Outlet purchase
2026-09-08 · Member activity · RM 36.00
App session
2026-08-27 · OPLUMO Outlet 7
Points credited
2026-08-15 · Member activity · RM 40.80
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 7
Outlet purchase
2026-07-22 · Member activity · RM 45.60
Points credited
2026-07-10 · OPLUMO Outlet 7
Outlet purchase
2026-06-28 · Member activity · RM 50.40