Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21402
VM0021402Goldmember21402@example.test · +601110021402 · Preferred outlet: OPLUMO Outlet 17
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,187
Current loyalty balance
Lifetime Spend
RM 3,984
Across 42 visits
Total Visits
42
Since 2024-04-23
Average Order Value
RM 89
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
161d
2026-05-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,187 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-01 · OPLUMO Outlet 17
Outlet purchase
2026-04-19 · Member activity · RM 66.75
App session
2026-04-07 · OPLUMO Outlet 17
Points credited
2026-03-26 · Member activity · RM 75.65
Win-back campaign delivered
2026-03-14 · OPLUMO Outlet 17
Outlet purchase
2026-03-02 · Member activity · RM 84.55
Points credited
2026-02-18 · OPLUMO Outlet 17
Outlet purchase
2026-02-06 · Member activity · RM 93.45