Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 21396
VM0021396Goldmember21396@example.test · +601110021396 · Preferred outlet: OPLUMO Outlet 11
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
3,297
Current loyalty balance
Lifetime Spend
RM 4,122
Across 29 visits
Total Visits
29
Since 2024-12-06
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
168d
2026-04-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,297 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 11
Outlet purchase
2026-04-12 · Member activity · RM 112.50
App session
2026-03-31 · OPLUMO Outlet 11
Points credited
2026-03-19 · Member activity · RM 127.50
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 11
Outlet purchase
2026-02-23 · Member activity · RM 142.50
Points credited
2026-02-11 · OPLUMO Outlet 11
Outlet purchase
2026-01-30 · Member activity · RM 157.50