Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 21393
VM0021393Goldmember21393@example.test · +601110021393 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,975
Current loyalty balance
Lifetime Spend
RM 3,719
Across 28 visits
Total Visits
28
Since 2025-03-07
Average Order Value
RM 152
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,975 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 8
Outlet purchase
2026-06-24 · Member activity · RM 114.00
App session
2026-06-12 · OPLUMO Outlet 8
Points credited
2026-05-31 · Member activity · RM 129.20
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 8
Outlet purchase
2026-05-07 · Member activity · RM 144.40
Points credited
2026-04-25 · OPLUMO Outlet 8
Outlet purchase
2026-04-13 · Member activity · RM 159.60