Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02138
VM0002138Membermember2138@example.test · +601110002138 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted Out
Points Balance
28
Current loyalty balance
Lifetime Spend
RM 35
Across 1 visits
Total Visits
1
Since 2026-03-28
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
28 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 14
Outlet purchase
2026-04-03 · Member activity · RM 26.25
App session
2026-03-22 · OPLUMO Outlet 14
Points credited
2026-03-10 · Member activity · RM 29.75
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 14
Outlet purchase
2026-02-14 · Member activity · RM 33.25
Points credited
2026-02-02 · OPLUMO Outlet 14
Outlet purchase
2026-01-21 · Member activity · RM 36.75