Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21378
VM0021378Membermember21378@example.test · +601110021378 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
861
Current loyalty balance
Lifetime Spend
RM 1,077
Across 35 visits
Total Visits
35
Since 2024-12-04
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
62d
2026-08-08
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
861 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 10
Outlet purchase
2026-07-27 · Member activity · RM 20.25
App session
2026-07-15 · OPLUMO Outlet 10
Points credited
2026-07-03 · Member activity · RM 22.95
Win-back campaign delivered
2026-06-21 · OPLUMO Outlet 10
Outlet purchase
2026-06-09 · Member activity · RM 25.65
Points credited
2026-05-28 · OPLUMO Outlet 10
Outlet purchase
2026-05-16 · Member activity · RM 28.35