Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02137
VM0002137Membermember2137@example.test · +601110002137 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted In
Points Balance
64
Current loyalty balance
Lifetime Spend
RM 81
Across 2 visits
Total Visits
2
Since 2026-06-11
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
102d
2026-06-29
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
64 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-29 · OPLUMO Outlet 13
Outlet purchase
2026-06-17 · Member activity · RM 36.75
App session
2026-06-05 · OPLUMO Outlet 13
Points credited
2026-05-24 · Member activity · RM 41.65
Win-back campaign delivered
2026-05-12 · OPLUMO Outlet 13
Outlet purchase
2026-04-30 · Member activity · RM 46.55
Points credited
2026-04-18 · OPLUMO Outlet 13
Outlet purchase
2026-04-06 · Member activity · RM 51.45