Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02136
VM0002136Silvermember2136@example.test · +601110002136 · Preferred outlet: OPLUMO Outlet 12
High ValueWeekend
Consent Status
Opted In
Points Balance
2,280
Current loyalty balance
Lifetime Spend
RM 2,851
Across 27 visits
Total Visits
27
Since 2025-02-17
Average Order Value
RM 85
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
131d
2026-05-31
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,280 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-31 · OPLUMO Outlet 12
Outlet purchase
2026-05-19 · Member activity · RM 63.75
App session
2026-05-07 · OPLUMO Outlet 12
Points credited
2026-04-25 · Member activity · RM 72.25
Win-back campaign delivered
2026-04-13 · OPLUMO Outlet 12
Outlet purchase
2026-04-01 · Member activity · RM 80.75
Points credited
2026-03-20 · OPLUMO Outlet 12
Outlet purchase
2026-03-08 · Member activity · RM 89.25