Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 21330
VM0021330Membermember21330@example.test · +601110021330 · Preferred outlet: OPLUMO Outlet 13
LunchNew Joiner
Consent Status
Opted In
Points Balance
434
Current loyalty balance
Lifetime Spend
RM 543
Across 10 visits
Total Visits
10
Since 2025-11-17
Average Order Value
RM 56
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
164d
2026-04-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
434 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 13
Outlet purchase
2026-04-16 · Member activity · RM 42.00
App session
2026-04-04 · OPLUMO Outlet 13
Points credited
2026-03-23 · Member activity · RM 47.60
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 13
Outlet purchase
2026-02-27 · Member activity · RM 53.20
Points credited
2026-02-15 · OPLUMO Outlet 13
Outlet purchase
2026-02-03 · Member activity · RM 58.80