Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02133
VM0002133Silvermember2133@example.test · +601110002133 · Preferred outlet: OPLUMO Outlet 9
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,329
Current loyalty balance
Lifetime Spend
RM 2,911
Across 21 visits
Total Visits
21
Since 2025-09-05
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,329 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 9
Outlet purchase
2026-08-19 · Member activity · RM 95.25
App session
2026-08-07 · OPLUMO Outlet 9
Points credited
2026-07-26 · Member activity · RM 107.95
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 9
Outlet purchase
2026-07-02 · Member activity · RM 120.65
Points credited
2026-06-20 · OPLUMO Outlet 9
Outlet purchase
2026-06-08 · Member activity · RM 133.35